SUMMARY:
Supports the accounting department by maintaining accurate financial records and assisting with reconciliations, reporting, and administrative tasks.

KEY RESPONSIBILITIES:

• Assist with bank and general ledger reconciliations
• Support month-end and year-end close
• Maintain organized financial records and filing systems
• Assist in financial report preparation
• Support budgeting process and documentation
• Provide clerical support including invoices, filing, and records
• Maintain vendor and customer records
• Assist with data entry and accounting systems

QUALIFICATIONS:

• Bachelor’s degree preferred
• 2–5 years accounting or admin experience preferred
• Basic understanding of accounting principles

SKILLS:

• Strong attention to detail
• Excel and Microsoft Office proficiency
• Time management and organization
• Ability to handle confidential information

PHYSICAL REQUIREMENTS:

• Sit for extended periods
• Lift up to 20 lbs occasionally

SUMMARY:
To serve as a face-to-face contact and liaison for customers. Handles all sales functions while providing quick, accurate, and courteous service to customers.

DUTIES AND RESPONSIBILITIES:

• Exhibit a positive, friendly, and helpful attitude with customers and be sensitive to their needs
• Help develop new business, identify opportunities to create a competitive advantage
• Determine the merchandise required by customer and suggest alternative and/or additional items related to the customer’s order
• Replenish stock and ensure shelves are maintained and products are displayed properly
• Close out cash box daily, delivering receipts for cash, credit cards, and checks to your manager
• Assist inside and outside salespeople with customers’ inquiries and order processing
• Process returns and exchanges according to the policies of the company
• Update knowledge of products through self-study and attending training classes
• Follow-up on existing orders, manage calling queues, and maintain bid follow-up queues
• Pull and check orders for customers
• Assist and resolve customer complaints
• Perform other related duties as dictated by business necessity or assigned by management

COMPETENCIES:

• Have excellent interpersonal and communication skills, oral and written
• Strong customer service orientation—both external and internal
• PC/proprietary proficiency for data entry and utilization of business application software including web browsers, internet search engines, email and calendar use, and familiarity with the MS Office suite
• Perform basic mathematical calculations required to accurately complete assigned tasks (discount vs markups, customer pricing, etc.)
• Time management—strong ability to organize and manage multiple priorities

FUNCTION:
Responsible for profitably selling and promoting lighting products to existing and potential customers while identifying new opportunities in the marketplace. This role involves working in a lighting showroom, attending trade shows, and maintaining expertise in lighting solutions.

DUTIES AND RESPONSIBILITIES:

• Provide expert guidance on lighting solutions, including fixture selection, energy efficiency, and smart lighting technologies
• Seek prospective business opportunities with new and existing customers
• Strengthen existing customer relationships and identify potential for account growth
• Resolve customer inquiries and complaints, offering tailored solutions that meet their lighting needs
• Maintain a strong knowledge of lighting fixtures, bulbs, smart lighting, and energy-efficient solutions
• Coordinate customer returns and exchanges and complete proper documentation according to the company's policies
• Attend supplier/manufacturer training sessions, trade shows, and networking events occasionally outside regular business hours
• Follow up on all quotations, existing orders, manage calling queues, and maintain bid follow-up queues to ensure customer satisfaction
• Provide the Lighting Manager with daily updates on customer interactions, inquiries, and sales activities
• Perform other related duties as needed to support business growth and customer satisfaction

QUALIFICATIONS:

• Excellent interpersonal and written communication skills
• Strong customer service orientation with the ability to build and maintain relationships
• Strong computer skills, including business application software, ERP system, web browsers, internet search engines, email, and Microsoft Office suite
• Ability to perform basic mathematical calculations related to pricing and discounts
• Strong time management and organization skills with the ability to handle multiple priorities
• Ability to work independently with minimal supervision

SUMMARY:
Responsible for warehouse operations including receiving, storing, and preparing product.

DUTIES AND RESPONSIBILITIES:

• Maintenance of shelves/inventory
• Assist freight handling
• Load and off load trucks
• Accurately stocking shelves
• Keeping work area clean
• Possibility of local and/or branch deliveries
• Pulling stock for an order
• Other unrelated duties may be assigned

COMPETENCIES:

• Have a good general background in electrical equipment and its use
• Must be able to use hand truck, power jack, and forklift
• Must be able to work with minimum supervision
• Must represent the company in a positive and professional manner
• Must demonstrate a strong work ethic
• Time management—strong ability to organize and manage multiple priorities
• Strong customer service orientation—both external and internal

WORK ENVIRONMENT:

• Warehouse environment. May be some exposure to dust, heat, or cold, and other seasonal changes
• Must be comfortable working at heights up to 20 feet

PHYSICAL DEMANDS:

• Must be able to lift and carry heavy material, up to 50 lbs
• Must be able to climb a ladder
• Must be able to tolerate continuous periods of standing and walking